The Customer Success Team’s number one priority is to ensure our customers get world-class customer support and experience. The mandate/mission for our team is to exceed customer expectations and to assist customers be successful by helping them realize business value through effective on-boarding, training, consulting, support, and partnerships.
I’m a man of few words. A problem-solver who loves numbers and making cool people successful. My passion is music. Also, ball is life.
I'm the IT & Security lead within the Customer Success Team. My technical knowledge is augmented by my psychic abilities, which I use to find issues before you know there's a problem. I don't sleep so that you can rest assured your data is secure.
I'm responsible for training users on all aspects and functions of the product, with a focus on teaching how to “Vena-nize” Excel spreadsheets by initiating hands-on learning. I'm also the voice behind new training videos and the brains behind new articles and training guides. I'm a teacher at heart!